02.04.2026, 01:05
(Dieser Beitrag wurde zuletzt bearbeitet: 05.04.2026, 09:47 von TeaStarLove.
Bearbeitungsgrund: Solved!
)
I'm not getting a verification email for my account. I've clicked the box to send the email a few different times on two different emails, but I never received it. It's not in the spam folder either. I've looked all over to see if there is any explanation or advice, but I haven't seen anything. My friend had the same problem.
I wasn't sure who to contact, I emailed the members support (Mitgliederbetreuung) a month ago with no response. After looking into it a little more, maybe that is just for the paid members of e.V.? Its not clear to me who I should email. Should I email webteam or kontact? Google AI mentions emailing the board (Vorstand) for verification problems, but that seems too far up for something so simple.
Any advice would be appreciated!
Thanks :)
Edit: I was able to verify! My email has the form "Tea.StarLove@xxxx.com." I deleted the "." in my name, and resubmitted "TeaStarLove@xxxx.com" and got the verification email immediately. If others are having problems, they might try this! (its also just as probable the magic of asking made it work.)
I wasn't sure who to contact, I emailed the members support (Mitgliederbetreuung) a month ago with no response. After looking into it a little more, maybe that is just for the paid members of e.V.? Its not clear to me who I should email. Should I email webteam or kontact? Google AI mentions emailing the board (Vorstand) for verification problems, but that seems too far up for something so simple.
Any advice would be appreciated!
Thanks :)
Edit: I was able to verify! My email has the form "Tea.StarLove@xxxx.com." I deleted the "." in my name, and resubmitted "TeaStarLove@xxxx.com" and got the verification email immediately. If others are having problems, they might try this! (its also just as probable the magic of asking made it work.)